Your privacy is critically important to us. This Privacy Policy describes how Tisdale Winery (“we,” “us,” or “our”) collects, uses, and discloses information when you visit or make a purchase from https://tisdalewinery.com or use our contact form.
1. Information We Collect
We only collect information necessary to process your orders or respond to your inquiries.
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When you make a purchase: When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and payment details. We need this information to process your order, fulfill your purchase, and for delivery purposes.
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When you use our contact form: When you contact us through our website’s contact form, we collect the information you provide, such as your name, email address, and the content of your message. We use this information solely to respond to your inquiry.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process orders: To fulfill your purchases, process payments, and arrange for shipping.
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To communicate with you: To send you order confirmations, shipping updates, and to respond to your inquiries made through the contact form.
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To comply with legal obligations: To meet any legal requirements or regulatory obligations.
3. Who We Share Your Information With
We share your personal information only with third parties essential for the operation of our business and to provide our services to you:
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Payment Processors: We use ABA Payway to process payments. Your payment information is directly provided to these third-party processors, and their use of your personal information is governed by their own privacy policies. We do not store your full payment card details on our servers.
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Shipping Providers: We share your shipping address and contact information with shipping companies to deliver your orders.
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Essential WooCommerce Functions: WooCommerce is a platform that allows us to sell our products to you. When you make a purchase, WooCommerce collects necessary order details. You can review the WooCommerce Privacy Policy for more information.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we will retain information relating to your purchases for [e.g., 5-7 years, or as required by your local tax laws] for tax and accounting purposes.
5. Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
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Right to Access: You have the right to request copies of your personal data.
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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
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Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
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Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
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Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
6. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
7. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
reaksmey@tisdalewinery.com
(+855) 69-996-789
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